164 West Walnut St, Kutztown, PA
Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping charges are calculated at the time of checkout.
We accept Visa, MasterCard, American Express, and Discover.
We do our best to ship orders within 48 hours (not counting weekends). You will receive an email with tracking information as soon as your order ships.
We follow all the rules. No credit cards are stored on our site. You can feel safe ordering from us.
You will receive an email confirmation when your order is placed. Our offices are open Monday – Friday 9am – 5pm est. Most our shipping happens Tuesday through Thursday.
All orders are shipped with an invoice attached to the outside of the carton.
We ship what we have in stock right away. If you have ordered items that are backordered you are never charged for those items until they ship. Don’t worry – we always call before shipping any backordered items.
If you already have purchased from us call 800-926-0331, or email us at firstname.lastname@example.org and we will activate your account.
If you are a new wholesale account we need a little more information. Email us a copy of your state’s sales tax licence, business name, address, and website information to email@example.com. Please feel free to call us if you have any questions.